Yes, you can set up alerts based on what happens in your feedback. For example, we have customers who are monitoring their customer feedback for critical bugs and then immediately alert specific teams if a critical issue emerges. Our alerts support email, SMS, Slack, and other channels. The alerts can also contain information that makes them quick to act on, such as a report with a quick summary of the problem, people impacted, and quotes with specific mentions of the problem for clarification.
