Try AI Customer Satisfaction Surveys

Collect even better customer feedback and analyze it with AI

Try AI Customer Satisfaction Surveys

Collect even better customer feedback and analyze it with AI

Leading in the nordics

Voted 2024 Most Innovative Startup

AI Collection

Get 40% better better insights with AI-follow up questions.

Sentiment Analysis

Save hundreds of hours with AI analysis of responses.

Support For All Languages

Works across all languages. Unify all languages to one.

Build your customer satisfaction survey in seconds

Create customer satisfaction surveys in seconds with our AI Wizard. Support for all question formats and languages.

create ai surveys

Build your customer satisfaction survey in seconds

create ai surveys

Create customer satisfaction surveys in seconds with our AI Wizard. Support for all question formats and languages.

Ask real-time, AI personalized questions

Go beyond generic customer responses to unlock deeper, more actionable insights at scale. Let our AI ask unique, personalized, follow-up questions to every customer.

Ask real-time, AI personalized questions

Go beyond generic customer responses to unlock deeper, more actionable insights at scale. Let our AI ask unique, personalized, follow-up questions to every customer.

Analyze your customers’ responses at scale. In any language.

Analyze your customers’ responses with AI. Group them into actionable themes, understand sentiment development over time and uncover the biggest pain points in an instant. Across all languages.

Analyze your customers’ responses at scale. In any language.

Analyze your customers’ responses with AI. Group them into actionable themes, understand sentiment development over time and uncover the biggest pain points in an instant. Across all languages.

Transform customer responses into actionable insights

Discover actionable insights ready to be shared with your team, empowering you to build experiences your customers would love.

Transform customer responses into actionable insights

Discover actionable insights ready to be shared with your team, empowering you to build experiences your customers would love.

GDPR Compliant

We have our own Machine Learning models, on our own European servers. Your data never leaves our servers. As simple as that.

GDPR Compliant

We have our own Machine Learning models, on our own European servers. Your data never leaves our servers. As simple as that.

Watch our 2 minute demo of Magic AI Surveys

Discover the benefits of our AI CSAT Survey for yourself

Frequently asked questions

How is an AI survey different from a regular survey?

Magic AI survey looks and feels just like a regular survey: you can ask the same types of questions and customize it in same way. However, unlike a regular survey, Magic AI survey, is able to understand your customers’ answers in real time and ask personalized follow up questions. This unlocks deeper and more actionable insights.

Is it possible to customize Magic AI Survey?

Absolutely! Magic AI Survey can be customized to the look and feel of your unique brand.

Will Magic Survey’s AI get smarter over time?

Yes. Magic Feedback’s unique advantage is that we have built our own AI model. This allows us to ensure continuous improvement of outputs generated over time. Additionally, we continue to leverage the latest technical innovations available, delivering you the best result possible.

How does Magic AI Survey ensure the privacy and security of my data?

We have our own Machine Learning models, on our own European servers. Your data never leaves our servers.

What integrations does Magic AI Surveys support?

Magic AI Surveys integrates with all your essential apps. We integrate with: Zendesk, Google Docs, Intercom, Salesforce and many more. We also offer custom integrations to meet your every need.