Yes, it’s nice to see all your biggest problems on a high level, but it’s even nicer to be able to drill down into the underlying issues behind a big problem. Our AI analysis allows you to dive deeper into any topic and see the feedback that supports the problem. You can see how many times the feedback was mentioned, by whom and when, get a list of customer quotes to support internal business decisions, and filter by dates, customer segments, products, services, and much more. Lastly, you are always one click away from reading the original data yourself. We know that context matters, and that’s why we built full transparency into how the AI came to the conclusions it did.
