Discover How Woods Unlocked Customer Insights at Scale with Magic Feedback
200% Conversion Rate Increase
20% Higher Lead Quality
100% Automated Analysis
“This is really taking some workload off my shoulders. It’s enabled me to make decisions that I wouldn’t have been able to make before, simply because I didn’t have the time to do the analysis.”
– Mark Petersen, Head of Digital Products
Easily connect to all your data sources
Native integrations
Easily connect to 80+ integrations in a few clicks to centralize customer feedback—no developers needed.
Custom integrations
Connect to your sheets, apps, or any internal source with our SDK. We’ll connect to your feedback wherever it lives.
Smooth and quick
Our team will provide an onboarding plan and a tech lead to ensure quick and smooth implementation.
Collect better insights with Magic AI surveys
Build surveys in seconds
Describe your survey objective in free text and our AI Wizard will create the perfect questions to match it.
Adapt questions to responses
Let our AI ask unique, personalized, follow-up questions and unlock deeper, more actionable insights at scale.
Analyze data instantly with AI
See actionable themes, understand sentiment and uncover the biggest pain points in an instant.
Analyze customer feedback with AI
Save hundreds of hours analyzing online reviews, support tickets, sales notes, or any data entering the platform.
Understand sentiment
Quickly uncover customer emotions, spot trends, and make confident data-driven decisions.
Uncover themes and trends
Discover themes and trends with actionable insights that help you understand the voice of your customers at scale.
Your evidence is always 1-click away
We don’t believe in black box. All of your data, evidence and quotes is just 1-click away
Act on customer insights with AI
Setup AI email campaigns
React to insights automatically with AI email campaigns and AI surveys, or set up email campaigns manually.
Create AI alerts & reports
Set up AI to monitor insights, automatically generating and sending reports to relevant teams proactively.
Export data anywhere
Send data from Magic Feedback to Jira, PowerBI, or any other tool using our API and integrations—no hassle.
Built with enterprise compliance
Our own local AI models
We host our ML models on our own European servers. Your data never leaves our servers, and we don’t train our models on your data. Simple as that.
Enterprise level security
SOC 2 commitment with Type II certification with regular penetration testing and vulnerability scans. Data is encrypted at rest and in transit.
Discover how Woods Unlocked Customer Insights at Scale with Magic Feedback
200% Conversion Rate Increase
20% Higher Lead Quality
100% Automated Analysis
“This is really taking some workload off my shoulders. It’s enabled me to make decisions that I wouldn’t have been able to make before, simply because I didn’t have the time to do the analysis.”
– Mark Petersen, Head of Digital Products Woods