Seamless integrations,
powered by AI.
Easily connect to all your data sources
Native integrations
Easily connect to 80+ integrations in a few clicks to centralize customer feedback—no developers needed.
Custom integrations
Connect to your sheets, apps, or any internal source with our SDK. We’ll connect to your feedback wherever it lives.
Smooth and quick
Our team will provide an onboarding plan and a tech lead to ensure quick and smooth implementation.
Yes, we have an API that allows us to receive and send data to any platform. We know that you might have a centralized dashboard or report that you use at your company, so we’ve made it easy for you to send any data from Magic Feedback to you. We support all common platforms such as PowerBI, Tableau, and more.
Yes! We know that you might have valuable feedback in your app, sheets, or internal databases. That’s why we built an SDK that allows us to connect to any internal data source you might have. Our team would set this up for you.
Our native integrations can be set up in a few clicks. All we need is someone from your company to grant our application access. When we set up the integration, you can decide what feedback you want to ingest from the data source and how frequently you want to analyze it. We support both ingesting everything from your data source or filtering out feedback that’s not relevant to analyze, such as automated messages or internal conversations.
If you want to analyze customer feedback from a public data source, we can set up the integration in a few clicks as well. All we need to do is decide on which public data sources you want to analyze with AI and how frequently you want the data to be ingested.
Our team is always hands-on, helping you set up the integrations. We have set up hundreds of integrations and have experience with best practices across data sources. We will guide you through the process and work with your internal team to make sure integrations are set up easily in no time.
We support more than 350 native integrations out of the box. Below you find an updated list of all the public and private data sources we support today. And if you have integrations that we don’t support, you can rest assured that we can create those integrations quickly for you.
Public integrations we support:
Google Reviews
Trustpilot
Apple App Store Reviews
Google Play Store Reviews
Facebook Reviews
Amazon Product Reviews
Reddit
Twitter
G2
Yelp
Capterra
Glassdoor
TripAdvisor
Private integrations we support:
Aha!
ActiveCampaign
Aircall
Alteryx
Amplitude
Adobe Analytics
Adobe Connect
BlueJeans
CallRail
Chorus.ai
ClickUp
Clubhouse (now Shortcut)
Delighted
Fireflies.ai
Freshdesk
Gainsight
Gong
Google Analytics
Google Forms
Google Meet
Google Workspace (Gmail, Drive, Calendar)
HubSpot
Hotjar
Intercom
Jira
Kissmetrics
Looker
Marketo
Microsoft Dynamics 365
Microsoft Forms
Microsoft Teams
Mixpanel
Notion
Oracle CX
Otter.ai
Pipedrive
Power BI (Microsoft)
Productboard
Qualtrics
SAP
Salesforce
Segment
ServiceNow
Slack
Skype
SurveyMonkey
Tableau
Talkdesk
Trello
Typeform
Zoom
Zoho Meeting
Are we missing an integration you need? Don’t worry. Schedule a demo and let’s talk about which integrations you need and how fast we can support them.
Collect better insights with Magic AI surveys
Build surveys in seconds
Describe your survey objective in free text and our AI Wizard will create the perfect questions to match it.
Adapt questions to responses
Let our AI ask unique, personalized, follow-up questions and unlock deeper, more actionable insights at scale.
Analyze data instantly with AI
See actionable themes, understand sentiment and uncover the biggest pain points in an instant.
All responses are automatically analyzed, meaning you don’t have to manually go through free-text answers to categorize themes, trends, key insights, quotes, and more. Everything is presented to you in a detailed report, which also includes the quantitative data from closed questions. Our AI analysis achieves human-level accuracy, functioning like a senior researcher would. You have full transparency into the original answers, with the ability to quickly view the raw data behind the AI-generated insights.
Magic AI Surveys support more than 100 languages. You can select a default language and enable auto-detection of languages as well. If auto-detection is enabled, all questions will be automatically translated to the user’s preferred language, as set in their browser, or based on the language they respond in. All answers will be translated into your preferred language in our platform.
You decide which questions our AI should be allowed to ask follow-up questions on. This means you have total control over which questions you want to dig deeper into, if relevant. The AI will only ask a follow-up question if the user provides a somewhat short or generic answer that lacks depth or context to make it actionable.
For example, if you ask users in a free-text question what you can improve about your service, and a user provides a short, generic answer like “better support,” the next question will automatically be an AI follow-up such as, “Can you elaborate on what we can do better in support?” This encourages the user to give a more detailed and actionable response.
By default, Magic AI Surveys will only ask one follow-up question per initial question. You can also configure the tone of voice to match your preferences, such as being more empathetic or informal. Additionally, you can provide the AI with the context behind your survey and your objectives, allowing it to focus more on certain topics.
Magic AI Surveys look and feel just like regular surveys. However, they understand what you’re asking in your questions, what users are answering, and the overall context of the survey. This means our Magic AI Surveys can ask relevant follow-up questions in real time, unlocking more actionable answers.
Questions?
Book a quick chat with our team!
If there are no available times that match your calendar, send us a message
via the form to the right and we’ll get back to you!
Prefer email?
Fill out the form and we’ll get back to you asap!
Seamless integrations, powered by AI.
Native integrations
Easily connect to 80+ integrations in a few clicks to centralize customer feedback—no developers needed.
Custom integrations
Connect to your sheets, apps, or any internal source with our SDK. We’ll connect to your feedback wherever it lives.
Smooth and quick
Our team will provide an onboarding plan and a tech lead to ensure quick and smooth implementation.
Collect better insights with Magic AI surveys
Build surveys in seconds
Describe your survey objective in free text and our AI Wizard will create the perfect questions to match it.
Adapt questions to responses
Let our AI ask unique, personalized, follow-up questions and unlock deeper, more actionable insights at scale.
Analyze data instantly with AI
See actionable themes, understand sentiment and uncover the biggest pain points in an instant.
Questions?
Book a quick chat with our team!
If there are no available times that match your calendar, send us a message via the form to the right and we’ll get back to you!
Prefer email?
Fill out the form and we’ll get back to you asap!